Information categories

Search for : Search For Search In Title Search in Description Although the information was originally collected for use within the Linlithgow community we hope the list could be useful to others. For further information on any of the organisations - just follow the website link/s or where there are no website links available email us at info@helpcentre.org.uk. Abbeyfield Scotland info@abbeyfield-scotland.com Retirement housing, for the elderly providing independence, companionship, security and community inclusion. Action for ME admin@afme.org.uk Provides information and support to people affected by M.E. Action For Sick Children through website Children's health care charity, specially formed to ensure that children receive the highest standard of care possible. Action for Sick Children (Scotland) enquiries@ascscotland.org.uk Helping sick children and young people meet their health care needs in partnership with parents, carers and professionals. Action on Depression info@actionondepression.org National charity working specifically with and for people affected by depression in Scotland. Provides information and support for all types of depression. Action on Hearing Loss informationline@hearingloss.org.uk Offers a range of services for people who are deaf or hard of hearing and provide information and support on all aspects of deafness, hearing loss and tinnitus. Action on Hearing Loss is the new name for RNID ADDISS info@addiss.co.uk The National Attention Deficit Disorder Information and Support Service. Admiral Nurses info@dementiauk.org Admiral Nurses work with family carers and people with dementia, in the community and other settings. Dementia UK works in partnership with NHS providers and commissioners, social care authorities and voluntary sector organisations to promote and develop new Admiral Nursing services. Adult Basic Education info@abeonline.org.uk Part of West Lothian Council's Community Learning and Development service. Their aim is to work with anyone over the age of 16 who can set goals to improve literacy and numeracy skills or who is experiencing hearing loss and wishes to learn lip-reading skills. Provide a free service with access to workshops, short courses and ongoing individual learning. Advicenow info@advicenow.org.uk Website which provides information on rights and legal issues summarised from 200 websites. Applies to England and Wales only. After Adoption information@afteradoption.org.uk Telephone helplines and online enquiry service to help anyone affected by adoption. Links to other agencies covering adoption. Age UK Age Concern Scotland and Help the Aged in Scotland has joined forces to form Age UK Group which works to improve later life for everyone- provides information and advice. Al - Anon Information Centre alanonuk@aol.com Information and helpline for people affected by someone's alcoholic drink problem. Alcohol Focus Scotland enquiries@alcohol-focus-scotland.org.uk Provides information on alcohol problems. Alcoholics Anonymous aanewcomer@runbox.com Through fellowship meetings aims to create a satisfactory way of life without alcohol. Alzheimer Scotland alzheimer@alzscot.org Scottish leading dementia charity. Information, support and helpline. Anti-bullying network abn@education.ed.ac.uk Find out how to tackle bullying, where to go for advice. Apetito - Home Meals Service info@apetito.co.uk Ready meals delivered to your door. Meals are frozen. This service replaces that of 'Meals on Wheels'. Ark Housing Association Ltd. Scotland admin@arkha.org.uk Provision of housing, support, etc. for those with learning difficulties. Arthritis Care Info@arthritiscare.org.uk Information and support to empower individual to take control of our own arthtitis. Helpline available. Arthritis Research UK through website Provides a range of information for patients, the public and health professionals and aims to raises the profile of arthritis and making a real difference to people's lives. ASH Action on Smoking and Health ashscotland@ashscotland.org.uk Leading voluntary organisation tackling tobacco abuse. Advice on stopping smoking. Association of Charity Officers info@aco.uk.net The national umbrella body for many benevolent charities including the Occupational Benevolent Funds Alliance. Association of Young People with ME (AYME) info@ayme.org.uk For young people between 5 and 25 with ME. Provides support, advice and information to young people with ME and their families and friends. Asthma UK Scotland info@asthma.org.uk Dedicated to improving the health and well being of people with asthma. Gives advice on triggers and causes, how to help to prevent asthma attacks. Avert info@avert.org International HIV and AIDS charity based in the UK. Information and help available through their website; links to helplines, resources and other organisations. beat (beating eating disorders) help@b-eat.co.uk UK Eating Disorders charity providing information, help and links to other organisations. Beatbullying info@beatbullying.org Assisting and supporting young people that are being bullied, re-educating and changing the behaviour of young people that bully and preventing bullying in schools and communities across the UK. BEMIS - Black and Ethnic Minorities in Scotland mail@bemis.org.uk The Black and Ethnic Minorities in Scotland organisation provides collective voice, advice and information. Bereavement Support Group A support group for bereaved people supported by the Pastoral Care Team at St Michael's Parish Church, Linlithgow. For information telephone the church office on 01506 842188 or check St Michae's Parish Church website Bespoken bespoken@mbha.org.uk New social networking site which aims to help people with disabilities share solutions and work directly with companies and designers on products that might help them. Bethany Christian Trust info@ bethanychristiantrust.com Helping the homeless back into society. Big Print (National Weekly Newspaper) helpline@rnib.org.uk A weekly paper posted to your door. Includes radio and TV listings, sport etc. Free sample available Bladder and Bowel Foundation Email through website Provides information, including a helpline, and support for all types of Bladder and bowel problems. Blue Cross info@bluecross.org.uk Pet charity providing practical support and information for owners. Pet bereavement support including children with pets. Boomerang Talking Newspaper (West Lothian) Weekly cassette publication, free to all visually impaired people in West Lothian. Details of this organisations may be obtained from West Lothian Council's website by using the name in the search facility. Breast Cancer Care web@breastcancercare.org.uk Offers information and support to those affected by breast cancer. Breathing Space info@breathingspacescotland.co.uk Service for people with low moods or depression, unusually worried and in need of someone to talk to. British Association for Adoption and Fostering (BAAF) mail@baaf.org.uk BAAF leading UK charity working for children separated from their birth families. British Red Cross information@redcross.org.uk As well as Refugee Services there is support in the UK. In various local areas this may include Care in the Home, hire of wheelchairs , help with transport and home support for people aged 16-64 who have a physical disability. British Telecom commitment to older and disabled customers through website Information about their legal and regulatory requirements, definitions of disability, frequently asked questions plus links to age, disability and communication websites. C.A.R.E. (Christian Action Research and Education) communications@care.org.uk Gives advice on counselling, provides helplines and campaigns on Christian ethics. Caledonian Youth Information@caledoniayouth.org Family planning, sexual health, pregnancy counselling, and abortion counselling for the under 25s. Calibre Audio Library name@calibre.org.uk Calibre Audio Library brings the pleasure of reading to people who have a sight problem, dyslexia or physical disabilities, through a free nationwide postal service of recorded books on MP3 disks and standard cassettes. Cancer Research UK through website Charity dedicated to cancer research. CanStopSmoking Provides information on services, local support and a Helpline. Capability Scotland ascs@capability-scotland.org.uk National disability information and advice service. Has a database called Fund-Finder. Care Commission web.enquiries@carecommission.com Have registers of residential care homes and other care facilities in Scotland. Makes inspections and investigates complaints. Care for the Family mail@cff.org.uk Care for the Family is a national charity which aims to promote strong family life and to help those hurting because of family breakdown. CareConfidential For Pregnancy and abortion counselling and support. Links to local centres and Helpline. Carers Direct CarersDirect@nhschoices.nhs.uk Information, advice and support for carers operated by the NHS. It includes a guide to caring: financial and legal advice, guidance for young carers; work and study information; finding local support groups and services; advice on keeping healthy. Carers of West Lothian office@carers-westlothian.com A carer lead organisation campaigning for carers and their needs. Many useful health and care links. Well laid out fact sheets. Carers Scotland info@carerscotland.org Support for Carers, information and literature. Castle Craig Hospital enquiries@castlecraig.co.uk Residential centre for drug therapy. Challenger Children's Fund Wendy.dunn@ecas-edinburgh.org Grants to children under the age of 18 with a physical disability, resident in Scotland. For clothing, holidays, etc. Chest Heart and Stroke Advice Line adviceline@chss.org.uk Specialist nurse on line. Also charity offers advice, practical help and a wide range of information booklets etc. Child Accident Prevention Trust safe@capt.org.uk Publishes leaflets and booklets, posters etc. Child Bereavement Trust enquiries@childbereavement.org.uk Helps grieving families and children cope with loss. Support line, resource material, extensive links. Child Exploitation and Online Protection Centre Making the internet a safer place. Useful information. Child Support Agency csa-nel@childsupportagency.gsi.gov.uk Information and estimates on child maintenance assessment. National Helpline. Child Support Laws Offers extensive information on child support laws. Publishes questions that people have asked via the online Ask Our Experts form. Childline Scotland through website Counselling centre for children and young people suffering problems e.g. bullying, sexual and physical abuse. Has a Helpline 0800 1111 and supplies links to other agencies. Children First info@children1st.org.uk Supports families under stress, protect children from harm and neglect, help them recover from abuse and promote children's rights and interests. Children in Scotland info@childreninscotland.org.uk National organisation for voluntary, statutory and professional organisations and individuals working with families and children. Children's Hospice Association Scotland (C.H.A.S.) info@chas.org.uk Provides holiday breaks for children with life threatening conditions, respite care, crisis care, terminal care and home support. Chill out Zone jacqueline.brown@westlothian.gov.uk Counselling Service for Young People aged 12 –20 in West Lothian. For information about this service access West Lothian Council's webste. Christian Fellowship of Healing (Scotland) office@cfhscotland.org.uk Ecumenical lay Christian group offering individual and group support through the ministry of healing. Christian Marriage Ministries cmmnatad@aol.com Organises weekends which encourage couples to take time out to concentrate on one another and their marriage (some also suitable for engaged couples). Churches' Child Protection Advisory Service info@ccpas.co.uk Provides advice with regard to child abuse and protection. Citizens Advice Bureaux Service in Scotland Provide assistance with legal problems, including debt and consumer issues, benefits, housing, legal etc. Email address on main site but not for contacting them re problems, however check local office info. Cleft Lip and Palate Association (CLAPA) info@clapa.fsnet.co.uk UK-wide voluntary organisation specifically helping those with and affected by cleft lip and palate. Coalition of Carers in Scotland coalition@carersnet.org The Coalition of carers in Scotland is an information network designed for carers, carer groups and organisations, and for people working with carers. Combat Stress contactus@combatstress.org.uk Military charity specialising in the care of Veterans' mental health - men and women who are suffering from a psychological condition related to their Service career. Community Laundry Service info@helpcentre.org.uk Service providing laundering and delivery of sheets to people with medical conditions who are living at home and who require help. For more information e-mail us at the Help Centre. Compassionate Friends info@tcf.org.uk Support and friendship for bereaved parents and their families by those similarly bereaved. Consumer Credit Counselling Service through website Free confidential advice and support for those with debt problems. Consumer Direct through website Government funded telephone and online information and advice. Consumer Focus through website Works to represent consumer interests. Information and many links provided. Consumer Focus contact@consumerfocus.org.uk Consumer Focus is the new statutory organisation campaigning for a fair deal for consumers in England, Wales, Scotland, and, for postal services, Northern Ireland. The voice of the consumer, working to secure a fair deal on their behalf. Contact a Family info@cafamily.org.uk UK-wide charity provides support, advice and information for families with disabled children, no matter what their condition or disability. Contact the Elderly val@contact-the-elderly.org Voluntary service offering friendship and a monthly outing to lonely, elderly people. Council for Disabled Children cdc@ncb.org.uk Produces guidance on issues affecting the lives of disabled children and children with special educational needs. Credit Action office@creditaction.org.uk National money education charity helping people manage their money better. Crossline Scotland chris@crosslinescotland.org Emergency helpline and counselling service available in Scotland. Website provides links to other helpful agencies. CrossReach info@crossreach.org.uk Social care and support service by the Church of Scotland. Available to all people in Scotland. Crossroads Caring Scotland through website An attendant service which aims to give carers a break from caring. Cruse Bereavement Care helpline@crusebereavementcare.org.uk Offers free information and advice, support and counselling to anyone who has been affected by a death. Cue and Review Recording Service information@cueandreview.org.uk Scottish registered charity that transcribes print magazines and newspapers into audio formats for the benefit of visually-and-reading-impaired people. Provide titles for everyone, but especially for young people. Cyber Hymnal - The If you are planning on having hymns at a funeral this website has the words and music to hymns to help you make your choice. Cystic Fibrosis Trust mmoore@cftrust.org.uk Branches and groups throughout the UK to provide support and advice for those affected by CF, and their carers. Daycare Trust info@daycaretrust.org.uk Provides a range of information including factsheets, booklets, and guides including one for parents of disabled children. Access to paying for childcare website. Deaf Action admin@escotdeafsoc.demon.co.uk Support, counselling and advice to deaf and hard of hearing. Dementia Gateway Resource developed for people who work in nursing, residential or domiciliary settings but useful for anyone who comes into contact with a person with dementia. Offers practical tips, tools and activities Dementia Helpline Scotland alzheimer@alzscot.org The 24hr Dementia Helpline, is a Scottish service for people with dementia, carers, relatives and anyone concerned. Dementia UK info@dementiauk.org Dementia UK is a national charity, committed to improving quality of life for all people affected by dementia. The charity has four core areas including: Admiral Nurses who provide practical and emotional support to family carers of people with dementia.Uniting Carers a national network of carers, former carers, family and friends of people affected by dementia. Depression Alliance information@depressionalliance.org Provides information and advice about all types of depression. Helpline available - also has a Young Person's Guide. Diabetes UK (formerly British Diabetic Association) info@diabetes.org.uk Information and support for diabetics. Directgov through website UK government website providing information and online services for the public. Disability West Lothian Information Service enquiries@dwl.demon.co.uk/ For all those in West Lothian with disabilities, their families and carers. Disability West Lothian Transport enquiries@dwl.demon.co.uk/ Community transport for the disabled in specially adapted minibuses. Disabled Living Foundation (DLF) info@dlf.org.uk Provides advice, information and training on daily living aids. Includes: helpline; general advice about things to consider when buying equipment; services for parents and carers of disabled children; Living made easy and Supplier Directory. Domestic Abuse Information and advice for people experiencing domestic abuse in Scotland. Domestic Abuse - West Lothian Council Help for those suffering domestic abuse. Donaldson's info@donaldsons.org.uk Scotland's national residential and day school providing educationa nd care for pupils aged 2 to 19 who are deaf or have severe speech and language difficulties. Dove Christian Counselling info@dove.uk.net Provideds non-judgmental counselling. For more information e-mail us at the Help Centre. Down's Syndrome Scotland info@dsscotland.org.uk Membership organisation, which works to improve the quality of life for everyone with Down's syndrome in Scotland. E.C.A.S. Equality Choice Action Support through website Dedicated to giving friendly and practical help to physically disabled people including everything from running classes through to providing individual grants for holidays and equipment and supporting initiatives to bring greater freedom to physically disabled people. EARS Advocacy Service to Older People info@ears-advocacy.org.uk Free, Confidential, Independent and Professional Advocacy Service for Older People throughtout Edinburgh and the Lothians. ENABLE enable@enable.org.uk Society for the Mentally Handicapped. Enquire info@enquire.org.uk The Scottish Advice Service for additional support for learning / special educational needs. Environmental issues - West Lothian Council Matters concerning: atmospheric pollution, enquiries about unauthorised development, dangerous buildings, dog warden service, Linlithgow Loch, noise, pest control service. For information about environmental issues and organisations access West Lothian Council's website and look under E within the A - Z services section. Epilepsy West Lothian enquiries@epilepsywestlothian.co.uk Fieldworkers, Supported Day & Community Activities, Youth Group, Support Group, Information. Equality and Human Rights Commission info@equalityhumanrights.com Champions equality and human rights for all, working to eliminate discrimination, reduce inequality, protect human rights and to build good relations, ensuring that everyone has a fair chance to participate in society. Equality and Human Rights in Scotland scotland@equalityhumanrights.com Advice and guidance to individuals, businesses and voluntary and public sectors. Aims to be an authoritativevoice of reform. Erb's Palsy Group through website Offers advice and information on the injury Erb's Palsy / Obstetrical Brachial Plexus Paralysis. European Parliament Information Website provides an overview of the parliament and the work it does, members and links to issues. Every eight hours Provides information about spina cord injury, case studies, video testimonies and an online quiz. Falkirk Council Homeless Persons Unit info@helpcentre.org.uk Advice for all in temporary furnished accommodation for those in priority need. For more information e-mail us at the Help Centre. Falkirk Pregnancy Crisis Centre Confidential helpline and counselling service, miscarriage support, information about abortion and alternatives, post abortion counselling. See CARE Centres Network for contact details and information. Families Need Fathers fnf@fnf.org.uk Concerned with the problems of maintaining a child's relationship with both parents during a breakdown. Family Fund info@familyfund.org.uk Independent grant-giving organisation helping low-income families caring for a severely disabled child. Family Law Association enquiries@fla-scotland.co.uk To provide a point of reference for the public and for other organisations on family law issues. Fatherhood Institute mail@fatherhoodinstitute.org The UK's fatherhood think tank. Wide range of information about / for fathers on issues such as maternity, employment, education, and government policy etc. Fibromylagia Association UK fmauk@hotmail.com Offers information on techniques to ease symptoms, a benefits helpline and a list of local support groups. FRANK frank@talktofrank.com Drugs information and advice. Parents, carers and friends worried about someone can call. Freecycle Network info@freecycle.org Individual local groups form network across UK and elsewhere to give away (and get) things for free to save it going into a landfill sites, reduce waste and save resources. Friends of the Earth through website Campaigns for solutions to environmental problems and provides helpful information and daily tips. Funder Finder through website Develops and distributes software to help individuals and not-for-profit organisations in the UK to identify charitable trusts that might give them money. Website has link to list of Trusts. Gamblers Anonymous Support meetings GamCare info@gamcare.org.uk For those with gambling problems. Helpline, advice, counselling, and education, plus service for young people. General Social Care Council (GSCC) through website General Social Care Council (GSCC) is the regulator of the social work profession and social work education in England. They protect the public by requiring high standards of education, conduct and practice of all social workers. Get Connected help@getconnected.org.uk Helpline for young people, especially those who have run away (or are thinking of running away). Grass and hedge cutting for the elderly (WLC) Service provided by West Lothian Council for West Lothian residents. For information about this service access West Lothian Council's website and look under G within the A - Z services section. Guide Dogs for the Blind Association guidedogs@guidedogs.org.uk Work to deliver mobility and access services that meet the needs and aspirations of blind and partially-sighted people in the United Kingdom. Handicabs Handicabs is a charitable company that was set up in 1982 to provide accessible transport for people in Edinburgh and the Lothians. The Company provides two services:Dial-A-Ride and Dial-A-Bus Health Enquiry Website Useful information online. Health Information NHS enquiries@healthinformation.uk.net Provides advice to patients about medicines being dispensed. Healthtalkonline.org/ info@healthtalkonline.org Database of personal and patient experiences - watch or listen to videos of the interviews, read about people's experiences and find information about health conditions, treatment choices and support. A-Z of conditions listed. Hearing Dogs for the Deaf hearing@hearing-dogs.co.uk Train dogs to alert deaf people to specific sounds in home, workplace or public buildings. Home Safety Service for the Elderly (and Frail) West Lothian Service helping people to live as independently as possible and feel safe. Equipment installed. For information about this service access West Lothian Council's website and look under H within the A - Z services section. Home-Start info@home-start.org.uk Voluntary befrienders offer support, friendship, and practical help to families at home with children under five. homestartwl@lineone.net West Lothian specific email HOPE - Bo'ness Substances Abuse Project info@helpcentre.org.uk Provides support for anyone living with a drug problem and those connected with that person. For more information e-mail us at the Help Centre. If I Should Die.co.uk ifishoulddieweb@ifishoulddieweb@yahoo.co.uk Provides practical information about death including coping with the death of a loved one, thinking about making a will or just needing some comforting words to help write a letter to a bereaved friend or family member. In Kind Direct info@inkinddirect.org Charity distributes new goods donated by manufacturers and retailers to voluntary organisations. Inclusion Scotland info@inclusionscotland.org Enables communication and consultation between disabled people in Scotland and policy makers. Independent Age charity@independentage.org Provides information, advice and support for older people across the UK and the Republic of Ireland. Independent Special Education Advice webmanager@ipsea.org.uk Advice on Local Education Authorities' legal duties to assess and provide for children with special educational needs. Intowork West Lothian iwwl@intowork.org.uk Free support and advice for people with disabilities seeking employment in West Lothian. kindred snip@btinternet.com Supporting families of children and young people with additional needs. Legal Aid Board. The Scottish general@slab.org.uk Advice on how to go about getting Legal Aid. Legal Services Agency (L.S.A) lsa@btconnect.com LSA aims to assist those disadvantaged by poverty, exclusion, disability, ethnicity or social isolation etc. who suffer injustice. Libertas Christian Counselling The service is run in Linlithgow- telephone 01506 202514 for details Lifeline Project Information on on matters relating to drug misuse. Linlithgow Link co-ordinator@linlithgowlink.org.uk Volunteers supply car service to hospitals, befriend housebound people and young mothers, provide social activities for the frail elderly. Linlithgow Young Peoples Project (LYPP) mail@lypp.org.uk LYPP supports the young people of Linlithgow through the Power Station Youth Club, Outdoor Activities Club, Streetwork, Schools Work, Music/Art workshops, Girls Group and special events. Livewire Shell-livewire@pne.org Help with starting a business for 16 - 30 year olds. Living made easy Advice and information website about daily living equipment and other aspects of independent living developed by the Disabled Living Foundation (DLF) http://www.dlf.org.uk Look OK Feel Crap ask@lookokfeelcrap.org Young persons website run by Depression Alliance Scotland to support, encourage and give information. Lothian Centre for Inclusive Living emerandcaroline@lothiancil.org.uk A confidential peer counselling service provided by disabled people for disabled people. Low Incomes Tax Reform Group (LITRG) through website Help and information for those least able in the community to afford to pay for advice and understanding of the systems of taxation and related benefits. M.E. Association meconnect@meassociation.org.uk The M.E. Association offers help and support for adults in the UK who are affected by ME. Macmillan Cancer Support Information and emotional support for people living with cancer. Mail Preference Service mps@dma.org.uk Free Service which enables consumers to have their names and home addresses in the UK removed from or added to lists used by the direct mailing industry. Manic Depression Fellowship (Scotland) office@mdf-aberdeen.com Information and advice for people with Manic Depression, their carers and relatives. Referrals to specialist services, information about the illness, treatments, related services, and where to get support. Marie Curie Cancer Care through website Provide care to terminally ill patients at home, in the community and in hospices along with support for their families. MDF the BiPolar Organisation mdf@mdf.org.uk Aims to enable people affected by pibolar disorder to take control of their lives - self help groups, helpline (0808 8021983), information and other services. Mediawatch-uk info@mediawatchuk.org Campaigns for better broadcasting. Mellow Parenting info@mellowparenting.org Offers programmes for parents to be, mothers with babies under one, and parents with children under five, helps mums and dads who have additional health and social care needs to be the best parents they can be to their child / children. Men Get Eating Disorders Too through website Information and advice about male eating disorders, definitions, signs and symptoms, treatments, getting support including support groups. Mind info@mind.org.uk Provides information and advice to help people take control of their mental health. Campaigns to promote and protect good mental health for everyone. Missing People info@missingpeople.org.uk Provide specialised support and help search for missing loved ones. MND Scotland info@mndscotland.org.uk MND Scotland exists to help all those affected by Motor Neurone Disease (MND) within Scotland; those living with the disease, their families, carers and those health and social care professionals who contribute to the care of people with MND. Money Advice Scotland (MAS) info@moneyadvicescotland.org.uk Provides facility to find a local, free money advice agency, debt advice, advice on consumer issues and mortage advice. Money Advice Service enquiries@moneyadviceservice.org.uk Provides free personalised advice to help everyone make the most of their money, take the right financial decisions and act on them. Money Scotland info@moneyadvicescotland.org.uk Home of the Debt Arrangement Scheme (DAS) and provides general information and advice about debt. Moodjuice Email through website Developed by Choose Life Falkirk and the Adult Clinical Psychology Service, NHS Forth Valley. The site is designed to offer information, advice to those experiencing troublesome thoughts, feelings and actions. Multiple Sclerosis Society webinfoenquiries@mssociety.org.uk Provides information and support for people affected by multiple sclerosis. Narcotics Anonymous ukso@ukna.org Non - profit fellowship for those with a major drug problem. Recovering addicts meet regularly to help each other stay clean. National Association for Children of Alcoholics (NACOA) helpline@nacoa.org.uk Offers information, advice and support to children of alcoholics. National Association for Premenstrual Syndrome contact@pms.org.uk Provides help, information and support to PMS sufferers, also to partners of sufferers. National Association of Gifted Children amazingchildren@ nagcbritain.org.uk Aims to bring together parents, teachers interested in provision. Social and emotional development. Counselling. National Autistic Society scotland@nas.org.uk Information, diagnosis and assessment, early intervention, NAS schools, support groups. National Child Protection Helpline help@nspcc.org.uk Provides information specialising in child protection and the prevention of cruelty to children. National Childbirth Trust (NCT) through website Offers information and support in pregnancy, childbirth and early parenthood. Ante natal classes, breast feeding, counselling, support network. National Drugs Helpline through website The National Drugs Helpline gives information and advice to anyone in the UK concerned about drugs. National Federation of Shopmobility Info@shopmobilityuk.org Directory of Shopmobility schemes across the UK. National Minimum Wage Information about the national minimum wag. Pay and Work Rights Helpline. National Osteoporosis Society info@nos.org.uk Provides osteoporosis information and support. National Self Harm Network NSHN nshncg@hotmail.co.uk Supports survivors and people who self harm and the people it affects e.g. family and friends. Provides information, contacts and raises awareness of needs. National Talking Newspaper & Magazine Service info@tnauk.org.uk Provides national newspapers, magazines on audio tape, disk, e-mail, internet download and CD ROM for visually impaired and disabled people who find reading a strain. Subscription from £30 p.a. Neighbourhood Watch info@neighbourhoodwatch.net Crime prevention schemes. See Library List Neighbours from Hell in Britain Online helpful information. Useful resources to deal with anti-social nuciance neighbours. Also helpful is the BBC website How to deal with nuisance neighbours Netmums contactus@netmums.com Netmums is a unique local network for mums (and dads) with a wealth of information and advice on being a mum or dad in your home town. New Deal for Lone Parents Voluntary programme specifically designed to help lone parents into work. NHS 24 nhs24.com provides health information and self care advice for people in Scotland. NHS Choices Run by the National Health Service to meet health information needs of the general public in England. NHS Direct NHS Direct operates a 24-hour nurse advice and health information service. NHS England Help with Health Costs - NHS Choices Information on Prescriptions, Dental treatment, Sight tests, Glasses, Travel to Hospital, wigs and fabric supports etc in England. NHS inform nhs.inform@nhs24.scot.nhs.uk New national health information service providing a co-ordinated approach and a single source of quality assured health information for the public in Scotland NHS Prescription Services Can provide information on help with health costs.Previously known as the Prescription Pricing Division Noise Complaints - West Lothian Council environmentalhealth@westlothian.gov.uk West Lothian Council service that will investigate reports of noise nuisance problems. Notre Dame Centre - Adolescent Unit notredamecentre@tesco.net For emotionally disturbed young people together with support and guidance for their families. For more information e-mail them or us at the Help Centre. Notre Dame Centre - Child Guidance Clinic notredamecentre@tesco.net For emotionally disturbed children with support and guidance for their families. For more information e-mail them or us at the Help Centre. NSPCC help@nspcc.org.uk Helpline available for anyone who is concerned about a child or is a child themselves. Number 6 oss@autisminitiatives.org One-stop shop for adults in Lothian who have Asperger Syndrome or High Functioning Autism to assist them develop social skills, obtain employment or enter fulltime education. Obsessive Compulsive Disorder Action support@ocdaction.org.uk Provides information and support, promoting recovery from Obsessive Compulsive Disorder (OCD) and the related disorders of Body Dysmorphic Disorder (BDD), Compulsive Skin Picking (CSP), Trichotillomania (TTM) and Children and Young People with OCD. Obsessive Eaters Anonymous oea.scotland@zoom.co.uk A fellowship focused on people recovering from an obsession with weight or eating (over 16 year olds only). Office of Fair Trading enquiries@oft.gov.uk Consumer information and protector. Endeavours to ensure businesses compete and operate fairly. One Parent Families Scotland info@opfs.org.uk An independent organisation which works to achieve equality for lone parents and their children. Provides information, Counselling, Publications, and Training. Details of support groups. OpenBritain Offers information on accessible tourism and leisure venues in the UK. Overeaters Anonymous oagbnsb@hotmail.com Organisation offers help to people with overeating problems. Helpline available. Pain Association Scotland info@painassociation.com Support Groups, which help with pain management. Interim support for those awaiting attendance at Pain relief clinics. Parentline Scotland ParentLine Scotland (0808 800 2222) - a free confidential helpline operated by Children First for anyone caring for a child in Scotland. Parkinson's Disease Society enquiries@parkinsons.org.uk Detailed information sent on request. Membership an option. Helpline and support groups across the UK. Partners in Advocacy admin@ partnersinadvocacy.org.uk Arranges volunteer 'advocates' to help speak for and befriend people with learning difficulties and those with communication problems. Has representation in West Lothian. For more information e-mail them or us at the Help Centre. Patient Information Centre patientinfo@luht.nhs.uk New centre at the Royal Infirmary of Edinburgh providing information on health and social care for patients, relatives, carers, the public and staff. Open Monday to Friday: 9 to 5 Tel: 0131 242 7660 Patients Association helpline@patients-association.com Independent charity which provides advice, the latest health news, signposting to further information and general advice. Also has a range of booklets and guides for patients. Penumbra Provides support across Scotland for adults and young people towards mental wellbeing. Pest Control - West Lothian Council pestcontrol@westlothian.gov.uk West Lothian Council's pest control service destroys rats, mice, wasps, bees, insects etc. which endanger public health. For information about pest control service access West Lothian Council's website and look under P within the A - Z services section. Pet Fostering Service Scotland pfss2003@aol.com Charity arranges short-term foster homes for pets whose owners need to go into hospital. Phone Book - The BT online telephone directory which enables the search for business and individuals' home phone numbers, addresses and locations. Piggy's Bankruptcy Site through website Dealing with debt. Advice upon options available when facing inability to meet financial obligations. Pregnancy Crisis Centres Centres across Scotland provide confidential helpline and counselling service, miscarriage support, information about abortion and alternatives, post abortion counselling. See CARE Centres Network for contact details and information. Princess Royal Trust for Carers infoscotland@carers.org The Trust exists to make it easier for carers to cope by providing information, support and practical help to carers. Alternate e-mail info@carers.org Rail Travel Help for Disabled and Elderly Frail Passengers info@passengerfocus.org.uk Assistance includes being met, helped with the transfer to another train and ramps for wheel chair users. Rape Crisis Scotland info@rapecrisisscotland.org.uk Centres offer free confidential support and information. Reading Sight info@readingsight.org.uk Helping people with sight loss get access to reading and reading services Reality Adventure Works in Scotland Ltd. new.info@rawscotland.org.uk Interdenominational Christian organisation which aims to work with and support young people aged 9 to 16 who are emotionally, behaviourally or socially disadvantaged. Supporting and helping the development of life-skills through Adventure Breaks, which can be week long residential breaks, or shorter day camps. Refuge National Crisis Line 24hour Offers a range of services which increases women’s choices and gives them access to professional support whatever their situation. 24-hour National Domestic Violence Freephone Helpline 0808 2000 247 Relationships Scotland www.relationships-scotland.org.uk/about_what.shtml Offers relationship counselling, family mediation, child contact centres and other forms of family support across Scotland. Supports local services to provide a wide range of services for families experiencing transition, separation and conflict. Ricability mail@ricability.org.uk An independent consumer research charity providing free, practical and unbiased reports for older and disabled people. Richmond's Hope help@richmondshope.org.uk Advice on website for bereaved children and young people. Project and drop in centre in Edinburgh. Riding for the Disabled through website Provides disabled people with the opportunity to ride and/or to carriage-drive to benefit their health and well being. Royal College of Psychiatrists rcpsych@rcpsych.ac.uk Provides information on mental conditions and illness e.g. Help is at Hand leaflets. Royal National Institute for the Blind helpline@rnib.org.uk Provides practical advice, support, products, leisure activities and information for blind and partially sighted people. Royal Society for Prevention of Accidents (ROSPA) help@rospa.com Provides information, advice, resources and training in the promotion of safety in all areas of life. SACRO (Safeguarding Communities and Reducing Offending) info@sacro.org.uk Criminal Justice service, which helps offenders and their families. Aims to influence criminal justice and social policy. Samaritans - The jo@samaritans.org Helpline for those in crisis. SANDS Stillbirth and Neonatal Death Society support@uk-sands.org Supporting anyone affexted by the death of a baby and promoting research to reduce the loss of babies' lives. Saneline dascotland@hotmail.com A mental health helpline providing information and emotional support to anyone worried about their own or another's health. Scottish Adoption Association info@scottishadoption.org Offers information counselling and support to anyone who has adopted, has been adopted or is interested in adoption. Scottish Association for Mental Health info@samh.org.uk Provides help, information and support plus campaigns on behalf of people with mental health problems Scottish Autism Email through website Helps those diagnosed with autism to lead full and enriched lives and become valuable members of the community they live in. Foremer name Scottish Society for Autism. Scottish Blind Golf Society webmaster@scottishblindgolf.com Provides training in golf for blind and visually impaired people. Scottish Child Law Centre enquiries@sclc.org.uk Provides free telephone advice service on all aspects of Scots Law realting to children and young people. Scottish Childminding Association information@childminding.org Promoting childminding as a quality child care service. Scottish Churches Housing Agency through website Helping people who are homeless. Scottish Council for Single Homeless Promotes best opportunities for homeless people and those at risk of homelessness in Scotland. Scottish Council for Voluntary Organisations enquiries@scvo.org.uk Umbrella body for voluntary organisations in Scotland. Scottish Environment Protection Agency (SEPA) admin@sepa.org.uk Concerned with Waste Regulation / Air Pollution matters. Scottish Law Online Independent website for all who are interested in Scots Law. Scottish Marriage Care Info@ScottishMarriageCare.org Voluntary organisation offering relationship counselling. Have local centres throughout Scotland. Scottish Out of School Care Network info@soscn.org Information on school care clubs throughout Scotland and how to start one. Scottish Parliament sp.info@scottish.parliament.uk Information about the Scottish Parliament, Members, debates etc. Scottish Parliament Members sp.info@scottish.parliament.uk Information about Members of the Scottish Parliament (MSPs) obtainable from the Scottish Parliament website www.scottish.parliament.uk/home.htm. Scottish Preschool Play Association info@sppa.org.uk Information on playgroups parent and toddler and under 5's groups in Scotland. Scottish Public Services Ombudsman ask@spso.org.uk Looks at complaints about the delivery of public services in Scotland. Scottish Rights of Way and Access Society info@scotways.com Works to safeguard the status of Scotland's rights of way and other paths. Scottish Social Services Council enquiries@sssc.uk.com Scottish Social Services Council is responsible for registering people who work in social services and regulating their education and training. Website has a searchable register and copy of Codes of Practice for Social Service Workers Scottish Spina Bifida Association mail@ssba.org.uk Seeks to secure provision for their special needs and those of their families. Family support service. Respite care. Scottish Women’s Aid contact@scottishwomensaid.org.uk Local Women’s Aid groups which provide specialist services to women, children and young people. These include safe refuge accommodation, information and support. Screenreader.net CIC through website A not for profit company delivering free talking screenreader computer software to blind people anywhere in the world for their personal use at home. Scripture Union info@suscotland.org.uk Christian Education, Books, Resources, Holidays, Events. SeeAbility Email through website Specialist charity supporting adults who have multiple disabilities, including physical, mental, visual-impairment or life-limiting conditions. Self-Harm:Recovery, Advice and Support through website Provides help and support for anyone who is worried about self-harm, doesn't understand why it is happening to them or someone else. Sense Scotland (HEBS) info@sensescotland.org.uk Help for people who are deaf-blind or who have sensory impairment in communicating. Serene (including the Cry-sis Helpline) info@ cry-sis.com Emotional support and practical advice to parents dealing with excessive crying, demanding behaviour and sleep problems. Shakti Women's Aid info@shaktiedinburgh.co.uk Organisation based in Edinburgh which offers support, advocacy and information to all black / minority ethnic women, children and young people experiencing and/or fleeing domestic abuse Shelter England Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing. Shelter Scotland Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing. Provides housing advice on: homelessness; finding a place to live; renting rights; eviction and repossession; repairs and bad conditions; families and neighbours. Shelterline info@shelter.org.uk Helpline run by Shelter. Signpost enquiries@signpost-online.co.uk Advice and information on what's available for children with special needs in West Lothian. Smokers Quitline info@quit.org.uk Provides practical help, advice and support by trained counsellors to all smokers who want to stop. Smoking Cessation Clinic info@helpcentre.org.uk A clinic at St John's Hospital, West Lothian which can be contacted by anyone concerned about their own or someone else's smoking. Group or individual support available. For more information e-mail us at the Help Centre. Soldiers Sailors Airmen and Families Association info@ssafa.org.uk Helps serving and ex-service men, women (Soldiers, Sailors, Airmen) and their families. Stepfamily Scotland info@stepfamilyscotland.org.uk Provides support and information for all members of stepfamilies and those who work with them. Stop The Drop Provides information about ways to reduce unwanted mail. Strathcarron Hospice enquiries@strathcarronhospice.org Provides palliative care, free, to those with an active, progressive illness. Telephone advice also given. Support in Mind Scotland info@supportinmindscotland.org.uk Information, advice and support for those affected people affected by serious mental illness. This includes those who are family members, carers and supporters. Support in Mind Scotland - new operational name for National Schizophrenia Fellowship (Scotland) Sure Start Children's Centres info@dcsf.gsi.gov.uk Sure Start covers a wide range of programmes, both universal and those targeted on particular local areas or disadvantaged groups within England. Responsibility for early education and childcare issues lies with the devolved administrations in Scotland, Wales and Northern Ireland. Sure Start in West Lothian surestart@westlothian.gov.uk Supporting Parents and Carers to make a positive start in young childrens’ lives from birth to age 3. Groups, drop-in sessions and one to one support, also including pre and post natal help. Talking Point info@ican.org.uk Helping children's communication. Supporting home and school. Suggests activities and supplies resources and factsheets. Telephone Preference Service tps@dma.org.uk Free Service which enables your telephone number to be added to the TPS list, so licensed companies involved in telephoning selling will know you do not wish to be contacted. Thinkuknow through website Information for children, parents/teachers on the new technology of the internet, websites and mobiles and safe usage. Run by the Child Exploitation and Online Protection (CEOP) Centre. TOP Tax Help for Older People through website Charitable project in which tax professionals may give free advice to people over 60 who have a low annual income. Part of the Low Incomes Tax Reform Group (LITRG) project. UCanDoIT enquiries@ucandoit.org.uk Teaches blind, deaf and disabled people how to use computers, with a particular focus on Internet and email skills. Unique - Rare Chromosome Disorder Supporter Group info@rarechromo.org Source of information and support to families and individuals affected by any rare chromosome disorder and to the professionals who work with them. United Christian Broadcasting (UCB) Prayerline prayerline@ucb.co.uk Telephone and email contact that will pray with you / for you to bring God into the equation of your life. UPDATE Disability Information Scotland info@update.org.uk Provides general disability information to organisations and members of the public both on its web site and via its helpline. Victim Support Scotland info@victimsupportsco.org.uk Helping people affected by crime with any aspect of crime; listening, information, practical assistance. Visual Impairment Scotland viscotland@ed.ac.uk National organisation of people who work together in the area of visual impairment helping visually impaired children and their parents. VOCAL - the Voice of Carers Across Lothian centre@vocal.org.uk Support people who provide unpaid care to family, partners or friends in need of help because they are ill, frail or have a disability. W.R.V.S.(Womens Royal Voluntary Service) enquiries@wrvs.org.uk Helps people, through a range of services, in their homes and in their communities; emphasis on older people. Waverley Care info@waverleycare.org Offers services providing practical and emotional support to people living with HIV in Scotland. Support, respite, information, befriending, day care, childcare. wellscotland.info well@scotland.gsi.gov.uk Aims to raise awareness and understanding of mental health issues. Website has section on how to improve your mental health with top tips, personal stories, news, events and self help. West Lothian Advice Shop Advice.shop@westlothian.gov.uk Advice shop deals with any enquiry but particularly in the following areas: Benefits, Money Advice, Energy Advice, Employment Rights, Housing. For info. about this service access West Lothian Council's website and look under A within the A - Z services. West Lothian Community Equipment Store ces@westlothian.gov.uk A number of adaptations and aids are available for people in West Lothian who are disabled or require extra help around their homes. West Lothian Council Homeless Team Gives assistance in the case of homelessness. Out of hours emergencies. Also hostel for up to 21 years old. For information about homelessness services within West Lothian access West Lothian Council's website and look under H within the A - Z services. West Lothian Council Information Services Information officers help callers with queries regarding West Lothian Council. West Lothian Council Social Care and Health Working in partnership with other agencies, and through the use of innovative technology, the council aims to reduce inequalities and promote the health and wellbeing of all its citizens. West Lothian Council: Complaints about Information on how to make a complaint about a West Lothian Council service. For information about this service access West Lothian Council's website and look under C within the A - Z services section. West Lothian Councillors Elected representatives of wards in West Lothian. For information about councillors access West Lothian Council's website and look under C within the A - Z services section. West Lothian Disabled Ramblers wldr@btconnect.com Organising and running ramblers to allow disabled people access to the countryside. For people with all types of disability and age range.For more information e-mail us at the Help Centre or access West Lothian Council's website West Lothian Drug and Alcohol Service enquiries@wldas.org Information, advice, and counselling on a confidential basis to anyone affected by drug or alcohol misuse. For more information e-mail the West Lothian Drug & Alcohol Service or access the West Lothian Drug Action teams website West Lothian Family Support Group info@helpcentre.org.uk For those worried about a family member or friend misusing alcohol and/or drugs. Counselling and young person’s helpline available. E-mail us at the Help Centre or access the West Lothian Drug Action website West Lothian Taxicard Makes taxis cheaper to use for anyone with a permanent or severe disability. West Lothian University of the Third Age The 'University of the Third Age (U3A) is a worldwide educational movement for retired people who wish to pursue wider and educational interests.For information access West Lothian Council's webste. Westminster Parliament Information about UK parliament, MPs etc. Different email addresses for different enquiries - see website Winston's Wish info@winstonswish.org.uk UK wide service offering support, information and guidance to those caring for a child who has been bereaved. Online interactive website for young people. Working Families Tax Credit helpdesk@ir-efile.gov.uk HM Revenue & Customs operates a helpline to find out whether you qualify for Tax Credit for children. Young Carers Branch office@carers-westlothian.com Organisation for young carers and their needs - part of Carers of West Lothian. Young ME Sufferers Trust - The through website National UK service for children and young people with MS and their families. Young Minds enquiries@youngminds.org.uk Promotes mental health of children and young people. Helpline for young people and parents. Young Scot infoline@youngscot.org Information for 12 - 26 year old Scots. Young Women's Christian Association info@ywcascotland.org Club for girls. Youth Homeless Team - West Lothian info@helpcentre.org.uk Also have information about Edinburgh Accommodation. For more information e-mail us at the Help Centre. Youthinformation.com Youthinformation.com is the National Youth Agency's online information toolkit for young people and all those working with them. Zero Tolerance info@zerotolerance.org.uk Independent charity which campaigns for the prevention of male violence against women and children.

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